RateBoard Insights

22.09.2020

Eric Eric Junior Marketing Manager

High Performer: RateBoard receives award from Hotelhero

The cloud-based revenue management software RateBoard was able to establish itself on the Hotelhero platform. The renowned online comparison platform for hotel softwares awarded RateBoard the title of "High Performer", underlining its ranking as number 1 in the category "Revenue Management Systems".

RateBoard High Performer

The online comparison platform Hotelhero recently awarded the title "High Performer" to those software solutions that are particularly popular with hoteliers and are recommended more frequently than others. In the area of revenue management systems, RateBoard was able to set itself apart from its competitors due to the positive evaluations. This convincing response led Hotelhero to award the cloud based software solution the title of "High Performer".

With a hotel hero index of 92/100, RateBoard clearly leads the list of "Revenue Management Systems" and secured the deserved first place. In the overall summary of all categories it can be seen that the revenue management software RateBoard with the overall index of 92 points was only beaten by two index points from one software in the area of "Voucher Management". 

The Hotel Hero Index is made up of several variables, including the extent of customer ratings, the different reference hotels and the overall satisfaction of customers. Decisive for the thoroughly positive feedback is the high satisfaction of RateBoard's customer base in the DACH region and in Italy, the easy handling of the software and the individual support. According to the ratings on Hotelhero, RateBoard's customers would recommend the High Performer with a 100 percent probability.

 

The perfect handling in everyday life. It offers a quick overview, can be updated very easily and provides the relevant figures. Individual wishes are quickly implemented by the supervisor / service.” - review on Hotelhero on the 24th of July 2020

 

What RateBoards customers say

The general tenor of RateBoard's customers showed that compared to other international providers, they highly appreciate the price-performance ratio and the transparent prices for using the software. The clear user interface is also easy to use for hoteliers with little experience in dynamic pricing and supports them in any pricing decisions. The analysis tools PickUp and Budget are also particularly popular with hoteliers, with which deviations in the figures can be detected early and measures can be taken.

Hotels, which only recently completed the onboarding process, expressed themselves positively about the fast connection process of the hotel software to RateBoard and the wide range of interfaces. Another positive aspect for new as well as long-standing customers is the uniquely assigned revenue manager. The Revenue Manager supports the customer from the time the contract is signed and accompanies them during the onboarding process, but also as soon as the system goes live, the assigned Revenue Manager is directly available for questions and problems. Hoteliers see the added value in the fact that the respective contact person already gains a lot of information about the hotel and its competitors during the onboarding, which means that a quick and professional solution can be found for questions and problems.

 

Hotelhero brings light to the wide range of hotel softwares

Comparison platforms have become indispensable in today's world, and it is now possible to compare almost any product or service online. This allows you to get a better picture of the respective product even before you make a purchase decision. Due to the increasing digitalization in the hotel industry, Hotelhero, the most renowned comparison platform in the DACH region, has developed a solution for hoteliers. Already when drawing up the business plan, the founders of Hotelhero Florian Montag, Thibault Gence and Julien Schmit knew that they wanted to launch a centralized and free comparison platform. Today, this platform supports hoteliers in choosing the right software for their business because of its clear presentation and simple comparison possibilities. Hotelhero is now working closely with the various hotel associations in the DACH region to actively support the implementation of new softwares in accommodation establishments. The Austrian Hotelier Association already has its own marketplace, which is operated on the basis of Hotelhero's data and rankings. Every year, the Technology Report is published based on the newly collected data in Austria to analyze the increasing digitalization in the hotel industry and to point out various trends.